Privacy Policy

Introduction

Welcome to Terroge ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. This policy applies to all information collected through our website, courses, and any related services, sales, marketing, or events.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

• Contact information (such as name, email address, phone number)
• Account credentials (username and password)
• Payment information (credit card details, billing address)
• Demographic information (such as age, nationality, language preferences)
• Educational background and learning goals

Usage Data

• Course progress and completion rates
• Assessment results and performance metrics
• Interaction with course materials and other users
• Time spent on various activities

Technical Data

• IP address
• Browser type and version
• Device information
• Operating system
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect about you for various purposes, including:

• Providing, personalizing, and improving our educational services
• Processing transactions and managing your account
• Communicating with you about your account, our services, and promotional offers
• Analyzing usage patterns to enhance user experience
• Developing new courses and learning tools
• Protecting our services and preventing fraud
• Complying with legal obligations

Information Sharing

We may share your personal information with:

• Service providers who perform services on our behalf (such as payment processing, data analysis, email delivery)
• Professional advisors (such as lawyers, auditors, and insurers)
• Regulatory authorities, law enforcement agencies, and other public and government bodies, when required by law
• Third parties in connection with a business transaction (such as a merger, acquisition, or sale of assets)

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of sensitive data
• Secure user authentication processes
• Regular security assessments and vulnerability testing
• Staff training on data protection and security practices

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your personal information.
• Data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. They allow us to remember your preferences, understand how you use our website, and improve our services.

We use the following types of cookies:

• Essential cookies: These are necessary for the website to function properly.
• Functionality cookies: These remember your preferences and personalize your experience.
• Analytics cookies: These help us understand how visitors interact with our website.
• Marketing cookies: These track your activity across websites to deliver targeted advertising.

You can control and manage cookies through your browser settings. However, please note that disabling certain cookies may impact your experience on our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our services after we make changes to the Privacy Policy means you accept those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible, typically within 30 days.